Privacy Policy

Effective Date: 1 March 2025

At OptiShades, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

Information We Collect

When you visit our website, we may collect the following types of information:

1. Personal Information

   • Name

   • Email address

   • Phone number

   • Billing and shipping address

   • Payment information (credit/debit card details)

2. Non-Personal Information

   • Browser type and version

   • Operating system

   • IP address

   • Referring website

   • Pages visited on our website

   • Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing and Fulfillment

   • To process and fulfill your orders, including shipping and delivery.

   • To communicate with you about your orders, including order confirmation and status updates.

2. Customer Service

   • To respond to your inquiries and provide customer support.

   • To improve our customer service and enhance your shopping experience.

3. Marketing and Promotions

   • To send you promotional emails and newsletters about our products, services, and special offers.

   • To personalize your experience and provide recommendations based on your preferences.

4. Website Improvement

   • To analyze website usage and improve our website's functionality and content.

   • To enhance user experience and ensure our website meets your needs.

How We Protect Your Information

We take the security of your personal information seriously and implement the following measures to protect it:

1. Encryption

   • We use Secure Socket Layer (SSL) encryption to protect your payment information during transmission.

2. Data Storage

   • We store your personal information on secure servers with restricted access.

   • We regularly update our security protocols to safeguard against unauthorized access.

3. Access Control

   • Only authorized personnel have access to your personal information.

   • We conduct regular security audits to ensure compliance with our privacy policy.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

1. Service Providers

   • We may share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders. These service providers are required to maintain the confidentiality and security of your information.

2. Legal Requirements

   • We may disclose your information if required by law or in response to a valid legal request.

Your Rights

You have the following rights regarding your personal information:

1. Access and Correction

   • You have the right to access and update your personal information. If you would like to review or correct your information, please contact us at optishadesinfo@gmail.com or 0322 2525245.

2. Opt-Out

   • You have the right to opt-out of receiving promotional emails and newsletters from us. You can unsubscribe by clicking the "unsubscribe" link in any email or by contacting us directly.

3. Data Deletion

   • You have the right to request the deletion of your personal information. If you would like us to delete your information, please contact us at optishadesinfo@gmail.com or 0322 2525245.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: optishadesinfo@gmail.com

• Phone: 0322 2525245

Thank you for trusting OptiShades with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.